Improving the effectiveness of a new product launch is of critical importance to most companies and brands as new product development costs can be stratospheric, coupled with extremely high failure rates. Some estimates of new product failure as high as 90%! Certainly the new product development process is complex and multi-functional—not just marketing—but typically involving many departments such as engineering, operations, purchasing, executive management and others.
The scope of this new product launch checklist does NOT address the many product development processes. Rather, the focus of this New Product Launch Planning Checklist are the marketing activities required to improve product launch effectiveness. No question that different markets or product types will require vastly different new product launch approaches, and have different budget resources. So a New Product Launch Planning Checklist should allow for a range of market and budget scenarios. This new product launch planning checklist is based on a typical business-to-business (B2B) market scenario in the construction industry, whether building product manufacturer (BPM), or construction services brand.
Note that a separate blog on a New Product Development and Launch Strategies Webcast, sponsored by the Construction Marketing Association is available here: New Product Launch Webcast.
I. RESEARCH AND TESTING
a. Secondary Research (already published)
i. Internet search
ii. Syndicated research studies
iii. Data from category publications, associations, websites, databases
b. Primary Research
i. Customer interviews (also sales personnel, channel partners)
ii. Customer/Channel surveys
iii. Focus Groups
iv. Test Markets, Beta Tests
c. Competitive Analysis
i. Patent research
ii. Reverse engineering
iii. Branding/positioning analysis
iv. SWOT analysis
v. Pricing analysis
vi. Market research to determine share, volume, channels
d. Testing
i. Concept testing (interviews, focus groups)
ii. Product evaluation (interviews, focus groups)
iii. Copy testing (interviews, surveys or focus groups)
II. PRODUCT PLANNING
a. Market Definition
i. Market segments
ii. Customer identification (demographics, titles, units)
iii. Channels
b. Product Definition
i. Feature set, functionality, accessories
ii. Prototypes
iii. Competitive positioning (comparison, differentiation)
c. Sales Objectives (Revenue, Volume, Margin)
i. Pricing (trade, discount schedules)
ii. Cost analysis
iii. Market share, other measures
III. MARKETING STRATEGIES/TACTICS
a. Branding
i. Re-branding, Sub-branding
ii. Naming
iii. Identity (logo, graphic theme)
iv. Trademark search, trademark registration, identity standards
b. Internet
i. Website development, re-development, microsites, landing pages
ii. Search engine optimization (SEO), search engine marketing (SEM)
iii. Social media (profiles, followers, blog and forum posts)
iv. Email campaigns (landing pages, registration forms)
v. Webcasts, webinars, web conferences
c. Advertising
i. Media (research, planning, placement, traffic)
ii. Print (trade publications)
iii. Online (banners, directories, Google AdWords)
iv. Broadcast (TV, radio)
d. Publicity
i. News releases
ii. Press list
iii. Press kit
iv. Press events
v. Article (writing and placement)
vi. Media relations
vii. Distribution (internet, wire service)
e. Sales Promotion
i. Programs
ii. Training (sales, customer service, customers)
iii. Contests, coupons, sweepstakes
f. Collateral and Content
i. Brochures, product sheets, flyers
ii. Catalogs, manuals, instructions, installation manuals
iii. Educational pieces (white papers, guides, how-tos)
iv. Electronic versions for web, re-purpose above for web
g. Trade Shows and Events (national, international, regional shows, dealer open
houses)
i. Exhibit design
ii. Booth graphics
iii. Pre-show promotion
iv. Inquiry management
h. Channel Marketing
i. Dealer or distributor programs
ii. Promotions
iii. Merchandising support, POP, packaging
iv. Training programs
v. Launch kits
vi. Retail line reviews
vii. MDF and Co-Op programs
i. Direct Marketing
i. Direct mail
ii. Database marketing
iii. List procurement, email, webcasts
j. Photography and Video (supports all tactics above)
Check out the ADVISORS New Product Launch Portfolio.
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Great checklist. not alot info on new product launches. This helps!
This is great!